RIGHTS OF OWNERS

We are keen to work with rights of owners, helping them protect their intellectual property rights and ensure that Sanaya.app remains free of counterfeit goods.

Reporting Infringing Items

• If you see an item advertised on Sanaya.app that you feel is an infringement of your intellectual property rights, you can report it to us using the Report that ‘’advert” by taking a screen shot/print screen. Alternatively, send the http:// address of the page to us using the form at [email protected] mail.
• If this is the first time you have reported an item, we may take steps to verify that the person reporting the item is indeed the rights owner or an authorised agent. If you use an official company email address when reporting an advert, this should be a quick and simple process.
• Content for infringing items will be removed as soon as possible, usually within 24 to 28 hours of submitting your report.
• When removing items, we will write to the advertiser informing them their item has been removed and providing contact details of the rights holder owner they have any queries. If this is the first time you have reported an item, please let us know the contact details of someone within your organisation that can respond to these queries.
• We will create an account for you on Sanaya.app which will enable us to deal with future reports more swiftly. It will also allow you to create your own “About Me” page on Sanaya.app, informing members about your products or services.

Contact Us

If you have any questions about this process, feel free to contact us at https://sanaya.ae/contact/ and we would be happy to help.